Returns & Exchanges
We want you to feel confident and vibrant in your Never Fully Dressed pieces, which is why we offer a 28-day return window for a full refund or exchange. Items must be returned in their original condition, unworn and with all tags attached, to ensure a seamless processing experience.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Refund or Exchange
Select whether you would prefer a refund to your original payment method, store credit, or a different size through our instant exchange option.
- 3.Package and Label
Securely pack your items in their original packaging and print the prepaid shipping label provided by the portal to attach to the outside of your parcel.
- 4.Drop Off and Track
Take your package to your nearest authorized drop-off point and keep your proof of postage until your refund is confirmed via email.